In order to maintain the safety of all our guests, the following are mandatory for entry to the Holiday Center:
management’s authorization;
registration procedures required by the Law;
the posting of a deposit.
Wearing an identification wristband for the duration of your stay is mandatory. In case of loss or damage of the wristband, a duplicate can be requested at the reception by presenting ID.
Minors under the age of 18 are not allowed unless accompanied by a person of legal age expressly responsible for their conduct.
The Management reserves the right not to accept groups of young people, even a few members, and groups of crews from locations within 250 km of the Center.
Acceptance and entry into the Holiday Center can be made no later than 8 p.m.
All terms and conditions regulating arrival and departure times, rates and payments can be found at any time at torrerinalda.it/en/terms-and-conditions/ and on the information boards at the entrance to the Holiday Center.
These terms, together with these regulations, must be accepted at the time of booking. In the absence of reservation, the same are considered accepted from the moment of access to the Holiday Center.
Visits are allowed to Guests staying exclusively in the pre-camp. Only in cases discretionarily allowed by the Management is entry allowed to non-stayers in the vacation center, subject to deposit of ID and payment of the stipulated fees.
Dogs are not allowed in Adria, Maya, and Mirea lodgings.
One dog per housing unit is allowed in the Laika, Safari and Cotogneto lodgings. The dog is not allowed inside the accommodation, only on the veranda.
A maximum of two dogs are allowed per pitch.
The presence of one or more dogs must be declared at the time of booking or, if no booking is made, before check-in.
Management reserves the right not to accept the reservation or check-in if dogs or accompanied animals belong to breeds deemed dangerous or reported as such by the competent authorities.
At the time of check-in, an up-to-date “PET PASSAPORT” or “PET PASSAPORT” or “the health booklet” must be shown for dog access. An identification tag may be attached to the dog’s collar by check-in staff.
Management reserves the right to allocate a special area of the campground for the stay of guests with accompanying dogs.
The dog must be kept on a leash (no longer than 150 cm.) and with a muzzle available at all times.
The dog may not be led freely along the avenues and common areas of the Holiday Center. He can only walk the shortest distance between his pitch/lodge and the area specifically designated for his recreation and needs, where there are special containers for his excrement.
Under no circumstances may dogs have access to the equipped beach and the following common areas: La Piazza, swimming pools, amphitheater, children’s playground; and to the following facilities: reception, communal toilets, and market.
Entry to bars and restaurants is allowed only in the rooms reserved for dog owners, using the special access gates.
For all its needs, the dog must be escorted out of the areas designated for pitches, housing gardens and walkways, and led to the designated marked areas.
Management reserves the right to remove guests from the Holiday Center who do not abide by the above rules or whose dogs disturb the peace and quiet and rest of other guests.
Cars and motorcycles – It is not possible to move around the vacation center.
It is possible to drive up to the accommodation unit or pitch only on arrival and departure days for the loading and unloading of luggage, at a speed not exceeding 6 km/h.
– There is no parking in the vicinity of the accommodation/pitches, with the exception of the Cotogneto vacation home.
– You can only park in the two parking areas, located inside the Holiday Center, near the entrance.
Management is authorized to have vehicles parked outside the designated parking areas removed, even in the absence of specific signs, with the removal costs charged to the offending guest. In any case, if a car or motorcycle is found parked inside the Camping Area, the “Standard Pitch” rate will be charged in accordance with the current price list.
Electric Bicycles and Electric Scooters
The use of electric scooters, e-bikes, electric unicycles, Segways, hoverboards and electric skateboards is prohibited within the resort.
Garbage must be delivered exclusively to the ecological island, located at the entrance of the Holiday Center, during the hours established by the Management.
The rules for waste collection are expressly stated at the entrance of the waste disposal island and on the information material that is handed out when entering the Holiday Center.
Abandonment of hazardous or bulky waste (refrigerators, cookers, tarps, curtains, furniture, packaging, etc.) is strictly prohibited. Those responsible for abandoning the above waste will be reported to the appropriate authorities. Costs incurred for the disposal of such waste will also be charged to those responsible by forfeiting the security deposit.
Dalle ore 01:00 alle ore 07:30 e dalle ore 14:30 alle ore 16:30 è proibita qualsiasi attività che possa disturbare il riposo degli ospiti. È facoltà della Direzione organizzare gare, intrattenimenti o altro, derogando a tale prescrizione. L’ascolto di apparecchiature acustiche (televisori, radio, ecc.) deve sempre avvenire a volume basso.
A certified mobility disability affecting one of the members of the party must be communicated at the time of booking, in order to allow the assignment of accommodation/pitch as close as possible to the designated parking spaces, where their use is required.
In the event of a certified mobility disability affecting one of the members of the party, the guest concerned or their accompanying person may enter the Holiday Centre by car exclusively to reach one of the designated internal parking areas and for the return journey. Outside these routes, cars are not permitted to circulate within the Holiday Centre. The use of suitable single-seat electric mobility devices belonging to the Guest is permitted exclusively.
Pitches are assigned by the management. No movement to other pitches is possible unless expressly authorized.
Under no circumstances may neighboring pitches or parts thereof be occupied.
Only camping appliances may be used.
Electrical connections must be made only with CEI-standard cables, which must not cross driveways under any circumstances. Management personnel are authorized to remove unsuitable or improperly connected cables without notice.
Management is not liable for accidents to property or persons resulting from the misuse of electrical equipment.
The Holiday Center has sports facilities (soccer fields, basketball courts, tennis courts, etc.) and large areas dedicated to children’s play. In respect for the peacefulness of all guests, ball games are not allowed in other areas.
The beach overlooked by the Holiday Center is partly free and partly equipped.
It is forbidden to stand with deck chairs, umbrellas or towels on the equipped beach.
Each guest is required to respect the cleanliness of the beach and comply with the Harbor Master’s ordinances displayed at the entrance.
The pool area is open from 9 a.m. to 7 p.m.
To enter, it is mandatory to follow the marked path, use the foot wash tubs, and shower.
Smoking, bringing in chairs, loungers, deck chairs, food and drinks are prohibited.
Diving is strictly forbidden.
The use of a swimming cap is mandatory.
Children up to 11 years of age unaccompanied by an adult are prohibited.
Animals are not allowed in the entire pool area.
Playing with the ball both outside and inside the pools is not allowed.
The use of slippers is mandatory on the entire surface of the solarium.
Swimming is not permitted from 1:30 pm to 3:00 pm due to water treatment.
The Management Company and/or the Management of the Holiday Centre shall not be held liable for: Theft of or damage to any property not owned by the Holiday Centre.
Injuries or accidents occurring within the facilities.
Damage caused indirectly by tree resin, ants, rain, wind or hail.
Vehicles damaged by colliding with trees, branches or other vehicles.
Household appliances left switched on by guests in their absence.
For any damage caused to the equipment of others or of the Holiday Center, only the person who caused it is liable, the liability of the Management Company of the Holiday Center and/or its Management being expressly excluded.
Each guest is expected to abide by the restrictions, prohibitions indicated by the appropriate signs, hygienic rules, politeness, social coexistence, clothing, and proper use of all facilities, taking into account the family character of the Holiday Center.
Money and valuables may be deposited with the Management, which reserves the right to accept custody of them.
Any property found in the Holiday Center must be handed over to the Management for return to the owners. The found goods will be kept for 15 days. At the end of this period, they will be considered out of the custody of the Holiday Center.
In case of any disagreement regarding the interpretation of these Regulations, the interpretation of the Management of the Holiday Center shall always be deemed valid.
Any complaints or suggestions from guests are welcomed by the management as long as they are received in writing.
In any case of violation of these Regulations or behavior that damages the harmony and order of the Holiday Center, the Management is authorized to remove those responsible and forfeit the deposit paid as compensation for the material and image damages suffered, without prejudice to the claim for greater damages that may have occurred in the specific case.
