Marina di Lecce - Puglia
Open 2027: May 22 - September 12
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Terms and conditions

2. Standard and Comfort pitches

2.1 BOOKING

  • Minimum bookable stay for arrivals:
    • from 23/05 to 10/07 and from 01/09 to 13/09: 3 nights
    • from 11/07 to 31/07 and from 24/08 to 31/08: 5 nights
    • from 01/08 to 23/08: 7 nights
      Free arrival/departure days in all periods.
  • There are two different ways of booking online:
    • DIRECT BOOKING: the customer can make a reservation independently, with down payment or payment in full, and receive an instant confirmation.
    • BOOKING REQUEST: the customer can request a quote and availability from the designated area of torrerinalda.it/en. The booking office will send the customer proposals that comply with the requests received or, in the event of unavailability, proposals for different accommodations and/or periods.
      The customer will be able to choose from the various proposals the one that best suits his or her needs. The booking office will then send the customer a non-binding CONFIRMATION OF AVAILABILITY with details of the stay and the date by which the down-payment must be made. It is clarified that the CONFIRMATION OF AVAILABILITY does not provide an option: the deadline date indicated, only represents the maximum time limit within which the payment must be made. The system will therefore continue to provide the same availability to other customers, with possible ineffectiveness of the request even before the indicated deadline.
      Once the availability confirmation deadline has expired, or in the case of its early expiry (following confirmation by other guests), the reservation shall be considered as “not completed”, releasing the Holiday Centre from any commitment with the applicant.DIRECT BOOKING or BOOKING REQUEST must be made by the Guest who will actually occupy the pitch, who must indicate the total number of persons and their biographical data.
  • The STAY CONTRACT resulting from the accepted booking can be terminated by the Holiday Centre management company due to CAUSES OF FORCE MAJEURE that determine the impossibility of using even part of the booked facility. These include, in non-exhaustive terms, pandemics certified by public authorities, atmospheric events such as natural disasters of any kind (floods, earthquakes, etc.), political, social and public order events (revolutions, terrorist attacks, bombings, staff strikes, etc.), judicial provisions resulting from civil, criminal and administrative proceedings, even if already underway at the time of booking, and any other event and/or circumstance that makes the booked accommodation unusable, even partially. Upon the occurrence of a Force Majeure event, the Guest shall be entitled to prompt notification and a refund of only the amount paid without interest and with the exclusion of any further compensation.
  • The Holiday Centre reserves the right to unilaterally cancel or modify the reservation in the event that it is not made in accordance with the conditions stated herein, including in the event that any non-compliance is due to bugs, glitches, errors or omissions in the online reservation system. In such eventualities, in the case of cancellation, the customer shall only be entitled to a refund of the amount paid; in the case of a unilateral change, the customer shall be entitled to withdraw from the reservation within 5 days of notification of the change, and shall only be entitled to a refund of the amount paid.

2.2 BOOKING CHANGES

  • It is possible to request changes to your booking up to 15 days prior to your scheduled arrival date.
  • The Holiday Centre reserves the right not to accept requests to change the period or accommodation. In this case the original booking will be considered cancelled and a new booking will have to be made.
  • If accepted, changes involving a variation in the dates of arrival/departure or type of accommodation will be subject to applicable different rates and conditions of stay/booking.
  • Should a change to the dates of the booked stay be requested consisting of rescheduling to a later period, in the event of a cancellation, the deadlines stated in the following article relating to the charges to be incurred by the reserving party, shall in any case refer to the date of arrival stipulated in the initial reservation.
  • Under no circumstances may the holder transfer the reservation to a third party without the prior authorisation of the Holiday Centre.
  • Reservations involving switching groups of people or families are not accepted. For such requirements, it will be necessary to contact the Booking office before booking.

2.3 BOOKING CANCELLATION

  • Any cancellation of the stay reservation must be communicated by the holder via e-mail in response to the CONFIRMATION previously received.
  • In cases of cancellation the following amounts will be charged:
    • € 70.00 (as handling fee) if the notice of cancellation is received by the 8th day prior to the beginning of the booked stay;
    • the entire down-payment paid at booking if the notice of cancellation is received from the 7th day prior to the beginning of the booked stay onwards.
  • In the event of cancellation of bookings made under the Insured Camping Rate “BeSafe Rate”, the refund of the prepaid amount is entirely handled by the insurance company that issued the policy, according to its terms and conditions (Insurance Policy). The Holiday Centre is in no way responsible for the outcome of any claims submitted.

2.4 EARLY DEPARTURE – LATE ARRIVAL – NO SHOW

  • In case of late arrival or early departure from the dates stipulated in the reservation:
    • only the nights actually spent will be charged;
    • the amount for nights from 08/08 to 17/08 is non-refundable;
    • any discounts and/or promotions granted at the time of booking shall be void;
    • the amount of the stay due may in no case be less than the down-payment.
    • in the event of non-arrival within two days following the start date of the booked stay (NO SHOW), the Holiday Centre reserves the right to assign the reserved pitch to other guests.
    • for bookings made under the Insured Camping Rate “BeSafe Rate”, no refunds are due. Any claims for compensation must be directed to the insurance company that issued the policy.

2.5 OFFERS

2.6 PAYMENT

  • Reservations must be confirmed with a down-payment equal to 30% of the total amount of the stay.
  • Payment for the balance of the stay must be made no later than the day before check-out, during cash desk hours, in cash or by Visa or Mastercard credit/debit card.
  • For stays including one or more nights between 08/08 and 17/08, payment for the period between the date of arrival and the last night between 08/08 and 17/08 must be made at check-in. In any case, payment for nights booked in this period is always due and is never refundable.
  • In the case of a reservation with the Insured Camping Rate “BeSafe Rate,” the total amount of the stay must be paid at the time of booking.
  • For reservations, only online payments are accepted via Visa or Mastercard credit/debit cards, or through the Scalapay installment payment system, which is available exclusively for bookings with the Insured Camping Rate “BeSafe Rate.”

2.7 CHECK-IN AND CHECK-OUT

  • Check-in and pitch handover: from 12:00 to 20:00
    From 14:30 to 16:30, it is not possible to enter with vehicles inside the camping area. However, it is possible to check in and walk inside the Holiday Centre.
  • Check-out and departure: by 12:00
  • Minimum stay without reservation: 1 night (from 01/08 to 24/08, the Management reserves the right to set a minimum stay with advance payment).

2.8 CREWS

  • Standard Pitch: max 5 persons (with exception for same family members)
  • Comfort Pitch: max 5 persons (with exception for same family members)
  • Standard Pitch XL: max 6 persons (with exception for same family members)
  • Comfort Pitch XL: max 6 persons (with exception for same family members)
  • Small Tent Place: max 2 adults + 1 child (max 9 y.o.)

2.9 PETS

  • A maximum of two pets are allowed per pitch. A surcharge is applied for staying with animals.
  • The rules of behaviour for dog owners are set out in Article 4 of the Holiday Centre Regulations.

2.10 VEHICLES

  • There is one car parking space per pitch, included in the stay rate, for crews with a tent, caravan or trailer tent, and with a surcharge for crews with camper vans.
  • Vehicles may only be parked in the parking areas indicated on the Holiday Centre map.
  • It is not possible to reach the pitch by car, except only on arrival and departure days for loading and unloading luggage/equipment, for which the Holiday Centre’s Management reserves the option to provide with its own vehicles.
  • It is not possible to park vehicles on the pitch.

2.11 FURTHER BOOKING AND STAY CONDITIONS

  • Tourist tax is not included in the total cost and is € 3,00 per person per night, for a maximum of 5 nights. Children up to 11 years old are exempt.
  • The Holiday Centre operates a ‘dynamic pricing’ system, so accommodation prices may vary over the year. In the event of a change in rate after a booking has already been confirmed, the rate stated in the booking confirmation shall remain valid. For real time rates you should always refer to the “Booking” area of www.torrerinalda.it/en.
  • The basic price of the pitches includes occupancy for up to 2 persons, any additional persons will be at a supplement.
  • No bookings for groups of minors unaccompanied by an adult for the entire stay are permitted.
  • It is not possible to reserve specific pitches.
  • For arrivals until 31/07 and from 24/08 the Standard and Comfort pitches can be chosen by the Guest on arrival from those available in the areas indicated by the receptionists. From 01/08 to 23/08 the pitch will be assigned by the receptionists.
  • The Standard XL and Comfort XL pitches will be assigned by the receptionists.
  • Groups of crews travelling together and/or sharing part of the camping equipment may NOT be guaranteed proximity or contiguity of two or more pitches, even if the same type. Moreover, they CANNOT be guaranteed proximity or contiguity of two or more umbrellas on the beach or gazebos by the pool, if booked
  • It is not allowed to change the chosen or assigned pitch without the Holiday Centre Management’s permission.
  • Electricity outlets are a maximum of 30 metres far from the pitches, so it is recommended that you bring an adequately long electric cable.

2.12 SPECIFIC AGREEMENT ON THE RULES AND BOOKING CONDITIONS

By paying the deposit, or the total amount of the stay, the customer specifically agrees:

  • the RULES of the Holiday Centre at www.torrerinalda.it;
  • section 2.1 of these booking conditions (BOOKING).

In the event of any dispute concerning the interpretation of the contents of this document, the Italian version shall prevail.

3. Premium Pitches and Rider Tents

3.1 BOOKING

  • Arrival/Departure days and Minimum Stay:
    • Premium Pitches (with private bathroom):
      • from 23/05 to 19/06 and from 06/09 to 13/09: free arrival/departure days; minimum stay 3 nights;
      • from 20/06 to 18/07: free arrival/departure days; minimum stay 5 nights;
      • from 19/07 to 05/09: arrival and departure on Sunday; minimum stay 7 nights.
    • Rider Tents:
      • from 23/05 to 07/08 and from 24/08 to 13/09: free arrival/departure days; minimum stay 3 nights;
      • from 08/08 to 23/08: free arrival/departure days; minimum stay 5 nights.
  • There are two different ways of booking online:
    • DIRECT BOOKING: the customer can make a reservation independently, with down payment or payment in full, and receive an instant confirmation.
    • BOOKING REQUEST: the customer can request a quote and availability from the designated area of torrerinalda.it/en. The booking office will send the customer proposals that comply with the requests received or, in the event of unavailability, proposals for different accommodations and/or periods.
      The customer will be able to choose from the various proposals the one that best suits his or her needs. The booking office will then send the customer a non-binding CONFIRMATION OF AVAILABILITY with details of the stay and the date by which the down-payment must be made. It is clarified that the CONFIRMATION OF AVAILABILITY does not provide an option: the deadline date indicated, only represents the maximum time limit within which the payment must be made. The system will therefore continue to provide the same availability to other customers, with possible ineffectiveness of the request even before the indicated deadline.
      Once the availability confirmation deadline has expired, or in the case of its early expiry (following confirmation by other guests), the reservation shall be considered as “not completed”, releasing the Holiday Centre from any commitment with the applicant.DIRECT BOOKING or BOOKING REQUEST must be made by the Guest who will actually occupy the pitch/Rider tent, who must indicate the total number of persons and their biographical data.
  • The STAY CONTRACT resulting from the accepted booking can be terminated by the Holiday Centre management company due to CAUSES OF FORCE MAJEURE that determine the impossibility of using even part of the booked facility. These include, in non-exhaustive terms, pandemics certified by public authorities, atmospheric events such as natural disasters of any kind (floods, earthquakes, etc.), political, social and public order events (revolutions, terrorist attacks, bombings, staff strikes, etc.), judicial provisions resulting from civil, criminal and administrative proceedings, even if already underway at the time of booking, and any other event and/or circumstance that makes the booked accommodation unusable, even partially. Upon the occurrence of a Force Majeure event, the Guest shall be entitled to prompt notification and a refund of only the amount paid without interest and with the exclusion of any further compensation.
  • The Holiday Centre reserves the right to unilaterally cancel or modify the reservation in the event that it is not made in accordance with the conditions stated herein, including in the event that any non-compliance is due to bugs, glitches, errors or omissions in the online reservation system. In such eventualities, in the case of cancellation, the customer shall only be entitled to a refund of the amount paid; in the case of a unilateral change, the customer shall be entitled to withdraw from the reservation within 5 days of notification of the change, and shall only be entitled to a refund of the amount paid.

3.2 BOOKING CHANGES

  • It is possible to request changes to your booking up to 30 days prior to your scheduled arrival date.
  • The Holiday Centre reserves the right not to accept requests to change the period or accommodation. In this case the original booking will be considered cancelled and a new booking will have to be made.
  • If accepted, changes involving a variation in the dates of arrival/departure or type of accommodation will be subject to applicable different rates and conditions of stay/booking.
  • Should a change to the dates of the booked stay be requested consisting of rescheduling to a later period, in the event of a cancellation, the deadlines stated in the following article relating to the charges to be incurred by the reserving party, shall in any case refer to the date of arrival stipulated in the initial reservation.
  • Under no circumstances may the holder transfer the reservation to a third party without the prior authorisation of the Holiday Centre.
  • Reservations involving switching groups of people or families are not accepted. For such requirements, it will be necessary to contact the Booking office before booking.

3.3 BOOKING CANCELLATION, LATE ARRIVAL AND EARLY DEPARTURE

  • Any cancellation of the stay reservation must be communicated by the holder via e-mail in response to the CONFIRMATION previously received.
  • In cases of cancellation the following amounts will be charged:
    • € 70.00 (as handling fee) if the notice of cancellation is received by the 31st day prior to the beginning of the booked stay;
    • the entire down-payment paid at booking if the notice of cancellation is received from the 30th to the 15th day prior to the beginning of the booked stay;
    • the entire amount of the booked stay (extras included) if the notice of cancellation is received from the 14th day prior to the beginning of the booked stay onwards.
  • In case of late arrival or early departure from the dates stipulated in the reservation, no refunds are due.
  • In the event of cancellation of bookings made under the Insured Camping Rate “BeSafe Rate”, the refund of the prepaid amount is entirely handled by the insurance company that issued the policy, according to its terms and conditions (Insurance Policy). The Holiday Centre is in no way responsible for the outcome of any claims submitted.

3.4 OFFERS

3.5 PAYMENT

  • Reservations must be confirmed with a down-payment equal to 30% of the total amount of the stay.
  • The balance payment for the stay must be made by the 15th day prior to the arrival date.
  • Should arrival be scheduled within 15 days after the date of booking, payment of the total amount of the stay must be made at booking.
  • Should payment of the balance not be received by the stated deadline, the Holiday Centre reserves the right to cancel the reservation, notifying the holder accordingly. In this case, the amount paid will be retained as cancellation charges.
  • In the case of a reservation with the Insured Camping Rate “BeSafe Rate,” the total amount of the stay must be paid at the time of booking.
  • For reservations, only online payments are accepted via Visa or Mastercard credit/debit cards, or through the Scalapay installment payment system, which is available exclusively for bookings with the Insured Camping Rate “BeSafe Rate.”

3.6 CHECK-IN AND CHECK-OUT

  • Check-in and pitch/Rider tent handover: from 12:00 to 20:00.
    From 14:30 to 16:30, it is not possible to enter with vehicles inside the camping area. However, it is possible to check in and walk inside the Holiday Centre.
  • Check-out and departure: by 10:00

3.7 SECURITY DEPOSIT

  • For stays in Premium and Premium XL pitches, the Guest is required to pay, upon check-in, the amount of € 50,00 as a security deposit to guarantee compensation for any damages and/or shortages caused to the bathroom unit on the pitch and to any of its equipment; the Holiday Centre reserves the right to request compensation for a greater amount.
  • For stays in Rider Tent, the Guest is required to pay, upon check-in, the amount of € 30,00 as a security deposit to guarantee compensation for any damages and/or shortages caused to the Rider Tent and to any of its equipment; the Holiday Centre reserves the right to request compensation for a greater amount.
  • The deposit can only be paid by Visa or Mastercard credit/debit card and will be released the day after the Guest’s departure. The time required to see the refund varies from 10 to 30 working days depending on the circuits and the cardholder’s bank.

3.8 CREWS

  • Premium Pitch: max 5 persons (with exception for same family members)
  • Premium Pitch XL: max 6 persons (with exception for same family members)
  • Tent Rider: max 2 persons

3.9 PETS

  • A maximum of two pets are allowed per pitch and one in the Rider Tent. A surcharge is applied for staying with animals.
  • The rules of behaviour for dog owners are set out in Article 4 of the Holiday Centre Regulations.

3.10 VEHICLES

  • There is one car parking space per pitch/Rider tent, included in the stay rate, for crews with a tent, caravan or trailer tent, and with a surcharge for crews with camper vans.
  • Vehicles may only be parked in the parking areas indicated on the Holiday Centre map.
  • It is not possible to reach the pitch/Rider tent by car, except only on arrival and departure days for loading and unloading luggage/equipment, for which the Holiday Centre’s Management reserves the option to provide with its own vehicles.
  • It is not possible to park vehicles on the pitch.
  • URTHER BOOKING AND STAY CONDITIONS
  • Tourist tax is not included in the total cost and is € 3,00 per person per night, for a maximum of 5 nights. Children up to 11 years old are exempt.
  • The Holiday Centre operates a ‘dynamic pricing’ system, so accommodation prices may vary over the year. In the event of a change in rate after a booking has already been confirmed, the rate stated in the booking confirmation shall remain valid. For real time rates you should always refer to the “Booking” area of www.torrerinalda.it/en.
  • The basic price of the pitches includes occupancy for up to 2 persons, any additional persons will be at a supplement.
  • No bookings for groups of minors unaccompanied by an adult for the entire stay are permitted.
  • It is not possible to reserve specific pitches/Rider tents.
  • The number of the assigned pitch/Rider tent will be communicated at check-in.
  • Any requests for proximity/contiguity of two or more pitches CANNOT be handled.
  • It is not allowed to change the assigned pitch without the Management’s permission.
  • Proximity or contiguity of two or more beach umbrellas or pool gazebos (if booked) CANNOT be guaranteed to groups of crews travelling together.
  • Electricity outlets are a maximum of 30 metres far from the pitches, so it is recommended that you bring an adequately long electric cable.
  • For bookings in Rider Tents, the supply of bed linen and/or towels (optional) can be requested at the time of booking or, at the latest, at the time of balance (by the 15th day prior to arrival). Requests received after this deadline or at check-in cannot be processed.
  • All public areas and sanitary facilities on the campsite are barrier-free, while the Rider Tents are not suitable for wheelchair users or non-ambulatory persons; therefore, in such cases and/or in the event of any other specific condition, it is necessary to contact the booking office before making a reservation.

3.12 SPECIFIC AGREEMENT ON THE RULES AND BOOKING CONDITIONS

By paying the deposit, or the total amount of the stay, the customer specifically agrees:

  • the RULES of the Holiday Centre at www.torrerinalda.it;
  • section 3.1 of these booking conditions (BOOKING).

In the event of any dispute concerning the interpretation of the contents of this document, the Italian version shall prevail.